Direct Service Workforce

Welcome! This new resource provides information for individuals and grantees interested in topics related to Direct Service Workforce Grants. It is our hope that this will a useful page and that you bookmark the site so that you may stay up-to-date with events, articles and answers to your frequently asked questions. In addition this page provides CMS System Change Grantees with contact information for technical assistance providers.

Are you looking for an example of how one state is helping connect consumers to workers?
The Arkansas Direct Service Workers Registry Website helps workers find employment allowing them uploading their application; consumers can search a database of available workers. Visitors can also find tips for hiring workers, tax information, and answers to other frequently asked questions.
Arkansas Worker Registry

National DSW Symposium held May 8-9, 2008 in Baltimore, MD
Best practices in HCBS workforce development, Federal and state workforce initiatives, and research findings are highlighted in these slides and handouts. Presentations and workshops touched on wages and benefits, recruitment, credentials, peer support, policy, and more. The agenda, program, and evaluation results are also available.
2008 Symposium on Strengthening the HCBS Direct Service Workforce

Stand Up & Tell Them: Views from the Frontline
Hear first-hand from direct-care workers about the services they provide, why they do this work, how they are viewed by families, friends, and service recipients, and how they deal with challenges such as discrimination and disrespect.
Watch the videos

This section is organized by category, with examples featured below.
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DSW Grant Overview

Technical Assistance